Privacy Policy

The personal data collected through the website or voluntarily provided by the user through electronic forms and/or e-mail will be treated in accordance with the provisions of current regulations on the protection of personal data, in compliance with which the following treatment information is provided:

Responsible for the processing of your data.

  • Responsible: Choenyi Tamang
  • Adress: Kathmandú (Nepal)
  • Registration: Inscrita en el “Ministry ofIndustry, Commerce and Supplies”.
  • Registration number: 208334/075/076
  • Email:
  • Domain name:

Personal information.

In order to attend to any request from a user, it is necessary to provide us with personal data. The data we process through our website depends on the user’s request, but in general they are the following:

  • Name and Surname
  • DNI or other identification document.
  • Email
  • Phone
  • Age

Specific purposes of the collection and processing of personal data:

  • To attend the requests made through our website.
  • Sending information through your email.

We may communicate your data to the following recipients if necessary:
-The Public Administration in the cases provided for by law.
-To the State Security Forces and Corps, if they ask us to do so for the prevention of a crime.

The information that MENDO FAMILY receives from the users of this website through e-mail or contact forms is treated with the maximum confidentiality, in accordance with the Royal Decree 1720/2007, of December 21, where it is specified that the personal data collected must be kept, and the necessary measures must be taken to avoid its alteration, loss, treatment or access by unauthorized third parties.

The user accepts and expressly authorizes that the personal data provided by him/her or that he/she may provide in the future via e-mail, contact form or personally, be treated by MENDO FAMILY for the purposes informed. This authorization will be given:
a) In case the client provides his/her data personally in the physical headquarters, he/she must sign a document informing him/her about the person responsible for the treatment of the data, the purpose for which the data will be used, if it will be transferred to third parties and the means by which he/she can exercise his/her rights.
b) In case the customer provides his personal data on the website through a contact form, he must expressly check a box to accept the privacy policy of the entity.
c) In case the customer provides his personal data through e-mail, he must sign a document that we will send him previously in which we inform him about the person in charge of the treatment of these data, the purpose for which you are going to use the data, if they are going to be transferred to third parties and the means by which he can exercise his rights.

Comments on blog entries – When visitors leave comments on the website, we collect the data shown in the comment form, as well as the visitor’s IP address and the browser’s chain of user agents to help detect spam.
An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After the approval of your comment, your profile image is visible to the public in the context of your comment.

Media- If you upload images to the web you should avoid uploading images with location data (GPS EXIF) included. Website visitors can download and extract any location data from the images on the website.

Legal basis

The legal basis for the processing of your personal data by our team is to carry out the services requested by the user.

Rights of the user

Right to access your personal data.
Right to rectify inaccurate or incomplete data.
The right to have your data deleted when they are no longer necessary for the purposes for which they were collected.
The right to limit the processing of your data under the conditions set out in the General Data Protection Regulations.
Right to oppose to the treatment.
The right to the portability of your data.
The right to file complaints with the Spanish Data Protection Agency.

The user has the possibility of exercising these rights completely free of charge by sending a letter, which also includes a photocopy of your ID card or document proving your identity, to the following e-mail address:

Retention of your personal data

Your data will be kept during the period of time in which the relationship with you is maintained and, once this is completed, for a maximum period of two years, unless you exercise your right to suppression beforehand. Once this period has expired, your data will be kept blocked at the exclusive disposal of the judges and courts, the Public Prosecutor’s Office or the competent Public Administrations for three years for the purpose of dealing with any liabilities arising from the processing of the data. Afterwards, they will be deleted.